Business Administration: Retail Management

Retail management is the process that aims to make sure customers are happy with their purchases. As a retail manager, not only will you be involved in the day-to-day activities of a retail outlet, but you will also need to ensure that your employees are trained and coached in best practices to keep them engaged and happy, resulting in happy customers. 

If your interests include working with the public, marketing, sales, and people management then retail management is a great career choice. From marketing to human resources, the Retail Management Certificate program prepares you for all aspects of managing a retail business.

What’s the Job Outlook for Retail Sales Workers?

According to the Bureau of Labor Statistics, the employment outlook for Retail Sales Workers is projected to have little to no change from 2021-2031 with an anticipated 594,400 open positions annually.

The following positions are similar occupations:

• Cashier
• Real Estate Brokers and Sales Agents
• Wholesale and Manufacturing Sales Representatives

_{Citation: Bureau of Labor Statistics – Retail Sales Workers}

_{Citation: Bureau of Labor Statistics – First-Line Supervisors of Retail Sales Workers}