Computer Information Systems: Computer Support Specialist

Computer Support Specialists help organizations and people navigate the computer software and equipment that make 21st workplaces run. If you want to play an important role on an organization’s Information Technology Team, this program may be right for you. 

At WCCCD, our Computer Information Systems Computer Support Specialist Short-Term Certificate will prepare you for a career in the rapidly growing field of information technology. Our program offers the following: 

  • Foundations in Operating Systems
  • Training in Computer and Wireless Networking
  • Core Courses in Database, Web Systems 
  • Software Development training 
  • A pathway into an in-demand field 

What do Computer Support Specialists do? 

Computer support specialists are an organization's go-to person or help with computer software and equipment. Some specialists, called technical support specialists, offer support for IT employees within an organization. Help-desk technicians, on the other hand, help non-IT employees who are having computer problems.

Where do they work?

Computer Support Specialists can find work across various sectors, including IT, education, healthcare, and telecommunications. 

What’s the Job Outlook for Computer Support Specialists?

Computer Support Specialist is projected to be one of the fastest-growing occupations of the next decade. As more organizations upgrade their software and equipment, computer support specialists will be in high demand across fields. 

27
credits required to complete a Computer Support Specialist Certificate
$54,760
median annual wage for Computer User Support Specialists in May 2019

How long does it take to earn a Computer Support Specialist Certificate? 

On average, it takes 2 semesters, or one year, to complete a Computer Support Specialist Certificate. 

What will I learn in the Computer Support Specialist program? 

In this program, you will learn the fundamentals of operating systems, how to operate web systems and computer networks, and how to provide computer support. The program will prepare you to assist customers and employees with common computer and network issues. 

What courses do I need to take to complete the program? 

To earn your degree, you’ll need to take 27 credit hours worth of courses. A recommended course sequence can be found below.

Recommended course sequence:

Where is the Computer Support Specialist Certificate Offered? 

The Computer Information Systems degree program is offered at our Curtis L. Ivery Downtown campus. 

As a WCCCD student, you can take courses, use facilities, and get involved at any of our six locations.

 

Educational Affairs Contact Information

Phone: 313-496-2600

Email: edaffairs@wcccd.edu