Student FAQs

Frequently Asked IT Questions

Your Student Admit Number is your A number. Example: A00123456. Your A number can be used for accessing Web-Gate and Blackboard.  For further assistance, please contact the Division of Student Services at (313) 496-2634.

To download Office 365, simply click on the link below and follow the prompts. You must have your WCCCD school email address to download.

https://products.office.com/en-us/student/office-in-education

All student email accounts are automatically generated when registration is completed.

  1. Click on the following link https://webgate.wcccd.edu
  2. Click on Enter Web‐Gate, Enter your A number and PIN.
  3. On the Main Menu, click on View Student Email Address.
  4. To read your email click on the following link  https://accounts.google.com
  5. Enter your student email address; enter your password.

Please note: Your password by default is your six-digit date of birth. Example: MMDDYY

Your email address will be your username@mail.wcccd.edu. This username was given to you upon registration for academic courses. To view your Username, log onto Web-Gate.

Your password will initially be your Web-Gate student PIN number: Note: If this is your first time logging into Web-Gate, your password or PIN number is your six-digit date of birth (MMDDYY).
If you need further assistance, please contact WCCCD IT Help Desk at (313) 496-2666.

Changing your Web-Gate PIN number will also change your email password. Please allow 15-20 minutes for accounts to sync.

Please note: PIN must contain only 6-15 digits.

For security purposes, certain attachments are blocked by the server. Extensions blocked are .exe, .com, .vbs, .scr and others.